Frequently Asked Questions
Disclaimer
Please be aware that despite our best efforts, unforeseen circumstances may necessitate last-minute changes beyond our control.
If there are unexpected changes to the venue or event time, we will promptly contact you to make necessary arrangements for ticket transfer.
We strive to maintain a balanced representation of attendees at our events. However, unexpected situations may arise, causing some guests to be unable to attend on the day.
Still have a question?
Just shoot us an email at:
Or message us on Instagram:
How can I contact you?
Check out our FAQs and blogs for helpful information.
If you can’t find what you’re looking for, email us at info@cheekyeventsaustralia.com, and we’ll get back to you as soon as we can!
How can I stay updated?
Stay updated by subscribing to our weekly newsletter on our website for a welcome discount and seasonal codes!
You can also follow us on Instagram and Facebook to keep up with our cheeky events:
@cheekyeventsaustralia
@cheekyeventsukandireland
@cheekyeventsnewzealand
@cheekeventsus
How many people usually attend the events?
How long do the events last?
What do I need to bring to the event?
Just bring your fabulous self and a fully charged mobile phone. Don’t forget to download our free Cheeky Events app, from the Google Play or Apple App Store.
It’s your go-to for rating dates, receiving matches, booking tickets, checking event details, reading dating tips and more!
I'm nervous about attending alone. Do many people come solo?
Absolutely! About 95% of our attendees come solo, so you won’t be the only one. We suggest arriving 15 minutes early so our friendly hosts can introduce you to other first-timers.
Plus, it’s a great chance to enjoy your welcome drink and ask any questions before the fun begins.
I'm having issues with the Cheeky Events App. What should I do?
Make sure your app profile name and email match what you used for your Eventbrite ticket. If there’s a mix-up, delete your app profile and re-register, or update your email on Eventbrite.
Still stuck? No worries, just use our browser version instead of the app:
What if I don’t want to appear in photos or videos?
What is your anti-ghosting policy?
We take ghosting seriously. If 3+ attendees report ghosting (with evidence), the person will receive a warning. Continued behavior will result in a 3 month ban.
Ghosting, as defined by us, is initiating post-match communication and then abruptly cutting off contact for 7 days without explanation.
What happens if there are last-minute changes?
What are your policies on refunds, ticket exchanges, and no-shows?
We don’t offer refunds, but you can transfer your ticket to another event with 72 hours’ notice (one transfer per year). For emergencies, notify us ASAP; we’ll help find a replacement and transfer you to another event for free within 72 hours.
Less notice or no-shows result in a 3 month ban.
Are tickets transferable?
Yes! You can transfer your ticket to another event if you give us at least 72 hours’ notice before the event starts. Find detailed instructions HERE.
What if I can't attend due to a sudden emergency?
Life happens, we get it! If an emergency pops up, please let us know as soon as you can. If you give us 72 hours’ notice, we’ll gladly help you find a replacement and move you to another event free of charge.
If it’s less than 72 hours, we kindly ask you to find your own replacement (same gender), and we’ll assist with the name change. If you don’t notify us, it will result in a temporary 3-month ban because it prevents others from booking in, and we aim to ensure the best experience for all our guests.
How do I book an event?
Booking is a breeze! Choose any of these four quick ways:
App: Download the Cheeky Events app and click on the event you’d like to join.
Website: click “Get Tickets“, and pick your event.
Eventbrite: Follow us on Eventbrite to see all our upcoming events.
Instagram: Follow us on Instagram and use the links in our bio.